Cookie Policy
Last Updated: June 2025
This Cookie Policy explains how , a company registered at , and operating the Navquorin Luxe Haven hotel-casino website (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website located at www.navquorinluxehaven.com (the "Site"). This policy describes what cookies are, why we use them, the types of cookies we deploy, how you can manage your preferences, and how our use of cookies relates to your privacy.
By continuing to use our Site, you acknowledge that you have read and understood this Cookie Policy. For information about how we handle your personal data more broadly, please refer to our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website. They are widely used by website operators to make websites work more efficiently, to improve user experience, and to provide reporting information to site owners.
Cookies are set either by the website you are visiting (known as "first-party cookies") or by third-party organizations whose content or services are embedded in the page you are visiting (known as "third-party cookies"). Cookies may be stored on your device for different lengths of time:
- Session Cookies: These are temporary cookies that exist only for the duration of your browsing session. They are deleted automatically when you close your browser.
- Persistent Cookies: These cookies remain on your device for a set period of time (specified in the cookie) or until you delete them manually. They are activated each time you visit the website that created them.
In addition to cookies, we may also use similar technologies such as web beacons (also called pixel tags or clear GIFs), tracking URLs, and local storage objects. For simplicity, this Cookie Policy refers to all such technologies collectively as "cookies."
2. Why Do We Use Cookies?
We use cookies for a variety of reasons, including to:
- Ensure that the Site functions correctly and securely;
- Remember your preferences and settings across visits;
- Authenticate users and maintain the security of your session;
- Understand how visitors interact with our Site so we can improve its performance and content;
- Deliver relevant and personalized advertising, promotions, and offers related to our hotel and casino services;
- Measure the effectiveness of our marketing campaigns;
- Comply with applicable legal and regulatory requirements.
3. Types of Cookies We Use
We categorize the cookies used on our Site into the following types. Detailed information about specific cookies is provided in the tables below.
3.1 Strictly Necessary (Essential) Cookies
These cookies are indispensable for the operation of our Site. Without them, core services such as page navigation, access to secure areas, and reservation processing would not function properly. Because they are essential to the delivery of the services you have requested, these cookies do not require your consent under applicable privacy laws. You cannot opt out of strictly necessary cookies via our consent tool; however, you may still disable them through your browser settings (note that doing so may prevent the Site from functioning correctly).
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare, Inc. | This cookie is set by Cloudflare's bot management solution to distinguish between humans and automated bots. It supports security functions and helps prevent abuse of our web services. | First-party / Third-party | 30 minutes |
| _cfuvid | Cloudflare, Inc. | Used by Cloudflare to implement rate limiting and to help identify individual users who share the same IP address, ensuring fair usage of our Site's resources. | Third-party | Session |
| cf_clearance | Cloudflare, Inc. | Stores the proof that a visitor has successfully passed a Cloudflare security challenge, allowing access to the Site without being prompted repeatedly. | Third-party | 1 year |
| PHPSESSID | A general-purpose session identifier generated by PHP. It preserves user session state data across page requests, including reservation steps and login status. | First-party | Session | |
| cookie_consent | Stores your cookie consent preferences so that we do not need to ask for your consent on every subsequent visit. | First-party | 12 months | |
| csrf_token | A Cross-Site Request Forgery (CSRF) protection token that prevents unauthorized commands from being submitted on your behalf during form submissions. | First-party | Session |
3.2 Analytics and Performance Cookies
These cookies allow us to count visits, understand traffic sources, and analyze how visitors move through and interact with our Site. All information collected is aggregated and, where possible, anonymized. The data helps us to improve the performance, usability, and content of our Site. Analytics cookies are only placed on your device with your prior consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google LLC (Google Analytics) | Registers a unique identifier that is used to generate statistical data about how the visitor uses the Site. This is the main Google Analytics tracking cookie. | First-party | 2 years |
| _ga_<container-id> | Google LLC (Google Analytics 4) | Used by Google Analytics 4 to persist session state and distinguish individual sessions for the same user across visits. | First-party | 2 years |
| _gid | Google LLC (Google Analytics) | Registers a unique identifier that is used to generate statistical data on how the visitor uses the Site. Expires after 24 hours, allowing day-level visitor tracking. | First-party | 24 hours |
| _gat | Google LLC (Google Analytics) | Used by Google Analytics to throttle the request rate, limiting the collection of data on high-traffic sites. | First-party | 1 minute |
| _gat_gtag_UA_* | Google LLC (Google Analytics) | A variant of the _gat cookie used when Google Tag Manager is deployed to throttle requests to the Analytics servers. | First-party | 1 minute |
| _gcl_au | Google LLC (Google Analytics / Ads) | Used by Google AdSense to experiment with advertisement efficiency across websites using Google Analytics services. | First-party | 3 months |
3.3 Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites for the purpose of displaying advertisements that are relevant and engaging for the individual user. They may be set by us or by our advertising partners and are only placed on your device with your prior consent. These cookies build a profile of your interests and show you relevant ads on other sites. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Used by Facebook (Meta) to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Helps track conversions from Facebook ads and remarket to people who have visited our Site. | First-party | 3 months |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Stores the Facebook click identifier (fbclid) from the URL when a user arrives at the Site via a Facebook advertisement, enabling accurate attribution of conversions. | First-party | 3 months |
| fr | Meta Platforms, Inc. | Used by Facebook to deliver, measure, and improve the relevance of advertisements, with a unique encrypted browser and user ID. | Third-party | 3 months |
| ads/ga-audiences | Google LLC (Google Ads Pixel) | Used by Google Ads to re-engage visitors that are likely to convert to customers, based on the visitor's online behaviour across websites. | Third-party | Session |
| IDE | Google LLC (DoubleClick) | Used by Google's DoubleClick advertising service to register and report the user's actions after viewing or clicking on one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and to present targeted ads. | Third-party | 1 year |
| _gcl_aw | Google LLC (Google Ads) | Stores a Google Click Identifier (GCLID) for the purpose of tracking Google Ads conversions and attributing them to specific ad campaigns. | First-party | 3 months |
| tt_webid_v2 | TikTok Inc. (TikTok Pixel) | Set by TikTok's advertising pixel to track user interactions with our Site and to serve targeted advertising on the TikTok platform, including to users who have previously visited the Site. | Third-party | 1 year |
| _pin_unauth / _pinterest_ct_ua | Pinterest, Inc. (Pinterest Tag) | Used by Pinterest's conversion tracking tag to track user behaviour and measure the effectiveness of Pinterest advertising campaigns linked to our hotel and casino promotions. | Third-party | 1 year |
3.4 Functional Cookies
Functional cookies enable enhanced functionality and personalization on our Site, such as remembering your language preference, currency selection, or preferred room type. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| lang_pref | Stores your selected language preference so that the Site is displayed in your chosen language on subsequent visits. | First-party | 12 months | |
| currency_pref | Remembers your selected currency for displaying room rates and package prices during your browsing session and on return visits. | First-party | 12 months |
4. Third-Party Cookies and Services
As described above, some cookies on our Site are set by third parties whose services we use to enhance the Site's functionality, analyze usage, and deliver personalized advertising. We do not control the cookies placed by these third parties, and their use of cookies is governed by their own respective privacy and cookie policies. We encourage you to review those policies for more information:
- Cloudflare, Inc.: Provides security and performance infrastructure for our Site. Cloudflare Privacy Policy
- Google LLC: Provides analytics (Google Analytics) and advertising (Google Ads, DoubleClick) services. Google Privacy Policy | Google Analytics Opt-Out Browser Add-On
- Meta Platforms, Inc.: Provides social media features and advertising measurement via the Facebook Pixel. Meta Privacy Policy
- TikTok Inc.: Provides advertising and audience tracking services via the TikTok Pixel. TikTok Privacy Policy
- Pinterest, Inc.: Provides advertising and conversion tracking services via the Pinterest Tag. Pinterest Privacy Policy
5. Your Consent
When you first visit our Site, a cookie consent banner will be displayed to you. Through this banner, you may choose to:
- Accept All Cookies: Grant consent for all categories of cookies, including analytics, marketing, and functional cookies, in addition to strictly necessary cookies.
- Reject Non-Essential Cookies: Decline consent for all non-essential cookies, meaning only strictly necessary cookies will be placed on your device.
- Customize Your Preferences: Access detailed settings to enable or disable specific categories of cookies according to your individual preferences.
Your consent choices will be stored in a cookie on your device (the cookie_consent cookie) so that we can remember your preferences for up to 12 months. After this period, or if you clear your browser cookies, we will ask for your consent again.
Please note that strictly necessary cookies are placed on the legal basis of our legitimate interest in providing a secure and functional website, as well as our contractual obligation to deliver the services you request. They do not require your consent.
Analytics, marketing, and functional cookies are placed exclusively on the basis of your freely given, specific, informed, and unambiguous consent, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws. You may withdraw your consent at any time without detriment by using the cookie management tools described in Section 6 below.
6. How to Manage and Control Cookies
You have several options for managing cookies placed on your device. Please be aware that restricting or disabling certain cookies may affect the functionality and performance of our Site.
6.1 Our Cookie Preference Centre
You can review and update your cookie preferences at any time by clicking the "Cookie Settings" link found in the footer of our website. This will reopen our cookie consent management tool, allowing you to enable or disable specific categories of cookies.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:
- Block all cookies;
- Block third-party cookies only;
- Delete all cookies when you close your browser;
- Alert you when a website attempts to set a cookie.
Instructions for managing cookies in the most commonly used browsers can be found at the following links:
6.3 Opt-Out Tools Provided by Third Parties
Several of our third-party service providers offer their own opt-out mechanisms:
- Google Analytics: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
- Google Ads Personalization: You can manage your Google advertising preferences via Google Ad Settings.
- Facebook / Meta: You can manage your Facebook advertising preferences via Facebook Ad Preferences.
- Interest-Based Advertising (Industry Opt-Out): You can opt out of interest-based advertising from many participating companies through the Digital Advertising Alliance of Canada (DAAC) or the Network Advertising Initiative (NAI).
6.4 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our Site does not currently respond to browser DNT signals. However, you may use the opt-out methods described above to limit tracking.
7. Cookies and Sensitive Information
Our Site may include features related to casino gaming and age-restricted services. We do not use cookies to collect sensitive personal information such as payment card details, government identification numbers, or health information. Any information collected through cookies is used solely for the purposes described in this Cookie Policy.
In accordance with applicable Canadian gaming regulations and responsible gambling requirements, we may use cookies to support responsible gaming features, such as remembering self-exclusion or session time limit preferences set by registered users.
8. International Data Transfers
Some of the third-party service providers we use, including Google LLC and Meta Platforms, Inc., are headquartered outside Canada and may process data collected through cookies in countries other than Canada, including the United States. By consenting to the use of non-essential cookies, you acknowledge that your data may be transferred to and processed in jurisdictions outside Canada, which may have different data protection laws than those in your province or territory. We require our third-party partners to implement appropriate safeguards for any such transfers in compliance with applicable Canadian privacy law.
9. Data Retention
The duration for which each cookie remains on your device is set out in the tables in Section 3 above. Personal data collected via cookies is retained only for as long as is necessary to fulfill the purposes described in this Cookie Policy, or as required by applicable law. For more information about our general data retention practices, please refer to our Privacy Policy.
10. Links to Our Privacy Policy
This Cookie Policy forms part of and should be read in conjunction with our full Privacy Policy, which provides comprehensive information about how collects, uses, discloses, and protects your personal information. The Privacy Policy also describes your rights under applicable Canadian privacy law and how you may exercise them.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law or regulation, or for other operational, legal, or regulatory reasons. We will post any revised Cookie Policy on this page with an updated "Last Updated" date at the top of the document. Where changes are material, we may notify you by displaying a prominent notice on our Site or by other appropriate means. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Your continued use of our Site after the effective date of any changes to this Cookie Policy constitutes your acknowledgment of the updated policy. Where required by law, we will seek your renewed consent before placing any new categories of cookies on your device.
12. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us:
- Legal Entity:
- Legal Address:
- Email: info@navquorinluxehaven.com
We will endeavor to respond to all legitimate inquiries within a reasonable timeframe and in accordance with our obligations under applicable Canadian privacy legislation.