Terms of Use

Effective Date: June 1, 2025

Welcome to navquorinluxehaven.com (the "Website"), the official online presence of Navquorin Luxe Haven, a hotel-casino located in Kingston, Ontario, Canada. This Website is operated by , a company registered in Canada, with its registered legal address at (hereinafter referred to as "we," "us," or "our").

Please read these Terms of Use ("Terms") carefully before using this Website. By accessing or using any part of the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Website.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Website, you represent and warrant that:

  • You have read and understood these Terms of Use in their entirety;
  • You agree to be legally bound by these Terms and all applicable laws and regulations of Canada;
  • You have the legal capacity to enter into a binding agreement under applicable Canadian law;
  • You are accessing the Website voluntarily and for lawful purposes only.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically to stay informed of any updates.

These Terms apply to all visitors, users, and others who access or use the Website, whether for informational purposes, reservation inquiries, or any other interaction with the services provided through navquorinluxehaven.com.

2. Age Restriction

Access to this Website, and particularly to any content or services related to casino gaming, gambling, wagering, or the consumption of alcohol, is strictly restricted to individuals who are 18 years of age or older.

By using this Website, you confirm and represent that you are at least 18 years of age. If you are under the age of 18, you are not permitted to access or use this Website or any of its services, and you must leave immediately.

takes its legal and social obligations regarding responsible gaming and the protection of minors seriously. We reserve the right to verify the age of any user at any time and to restrict, suspend, or terminate access to any user who we have reason to believe does not meet the minimum age requirement. Any attempt to misrepresent one's age to gain access to restricted content or services is a violation of these Terms and may result in legal consequences under applicable Canadian law.

In compliance with the Criminal Code of Canada (R.S.C., 1985, c. C-46) and applicable provincial regulations governing gaming and gambling activities in Ontario, all casino-related services are exclusively available to eligible adults.

3. User Obligations

As a condition of your use of this Website, you agree to comply with the following obligations:

3.1 Lawful Use

You agree to use this Website solely for lawful purposes and in a manner consistent with all applicable federal, provincial, and municipal laws of Canada, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), the Criminal Code of Canada, the Ontario Gaming Control Act, 2021, and all other relevant legislation.

3.2 Prohibited Conduct

You agree that you will not:

  • Use the Website for any fraudulent, deceptive, or illegal purpose;
  • Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems or networks;
  • Transmit any viruses, malware, spyware, or any other harmful or disruptive code;
  • Engage in any conduct that interferes with, disrupts, or places an unreasonable burden on the Website's infrastructure;
  • Scrape, crawl, or systematically extract data from the Website without our prior written consent;
  • Use automated tools, bots, or scripts to interact with the Website in a manner not intended for human users;
  • Post, transmit, or share any content that is defamatory, obscene, offensive, discriminatory, or otherwise objectionable;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Attempt to bypass, disable, or interfere with any security features of the Website;
  • Use the Website to collect or harvest personal information of other users without their consent.

3.3 Account Responsibilities

If you create an account on this Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at the contact information provided below if you suspect any unauthorized use of your account or any security breach. We shall not be held liable for any loss or damage arising from your failure to protect your account credentials.

3.4 Accuracy of Information

You agree to provide accurate, complete, and current information when making reservations, registering an account, or otherwise communicating with us through the Website. Providing false or misleading information is a violation of these Terms and may result in the cancellation of reservations and termination of your access to the Website.

4. Intellectual Property

All content appearing on this Website, including but not limited to text, graphics, logos, images, audio clips, video content, data compilations, and software, is the property of or its content suppliers and is protected by applicable Canadian intellectual property laws, including the Copyright Act (R.S.C., 1985, c. C-42) and the Trade-marks Act.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Website without our prior express written consent.

5. Privacy and Personal Information

We are committed to protecting your personal information in accordance with Canada's federal privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5), as well as applicable provincial privacy laws in Ontario.

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into and forms part of these Terms of Use. By using this Website, you consent to the collection and use of your information as described in our Privacy Policy. We encourage you to review the Privacy Policy carefully.

6. Disclaimer of Warranties

This Website and all content, materials, information, services, and products available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

To the fullest extent permitted by applicable Canadian law, expressly disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Warranties regarding the accuracy, reliability, completeness, or timeliness of any content on the Website;
  • Warranties that the Website will be uninterrupted, error-free, or free from viruses or other harmful components;
  • Warranties regarding the results that may be obtained from the use of the Website.

We do not warrant that any errors on the Website will be corrected, or that the Website or its server are free of viruses or other harmful elements.

7. Limitation of Liability

To the maximum extent permitted by applicable law in Canada, , its directors, officers, employees, agents, contractors, affiliates, licensors, and service providers shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, punitive, or exemplary damages;
  • Loss of profits, revenue, data, goodwill, or other intangible losses;
  • Damages arising from your inability to access or use the Website or its services;
  • Damages resulting from any unauthorized access to or alteration of your transmissions or data;
  • Damages resulting from errors, inaccuracies, or omissions in any content on the Website;
  • Damages resulting from any interruption, suspension, or termination of the Website or its services;
  • Any other damages arising out of or in connection with your use of, or inability to use, the Website.

This limitation of liability applies regardless of the legal theory under which such damages are sought, whether in contract, tort, negligence, strict liability, or otherwise, and even if has been advised of the possibility of such damages.

In jurisdictions where the exclusion or limitation of certain types of liability is not permitted by law, our liability shall be limited to the greatest extent permitted by applicable law. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Canadian law.

8. Third-Party Links and Content

This Website may contain links to third-party websites or resources. These links are provided for your convenience only. does not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Accessing third-party websites through links on our Website is entirely at your own risk, and we shall not be held liable for any damages or losses incurred as a result of your use of such third-party sites.

9. Responsible Gaming

is committed to promoting responsible gaming practices. We encourage all guests and Website users to gamble responsibly and to be aware of the risks associated with gambling. If you or someone you know may have a gambling problem, we encourage you to seek assistance from the following resources:

  • ConnexOntario: 1-866-531-2600 (available 24/7)
  • Problem Gambling Helpline: 1-888-230-3505
  • Gamblers Anonymous Canada: www.gamblersanonymous.org

In accordance with the Gaming Control Act, 2021 of Ontario and the standards set by the Alcohol and Gaming Commission of Ontario (AGCO), we maintain strict policies regarding responsible gaming and the protection of vulnerable individuals.

10. Indemnification

You agree to indemnify, defend, and hold harmless , its directors, officers, employees, agents, affiliates, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of or access to the Website;
  • Your violation of any provision of these Terms of Use;
  • Your violation of any applicable law or regulation;
  • Your infringement of any third-party right, including intellectual property rights or privacy rights;
  • Any content you submit, post, or transmit through the Website.

11. Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them, or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to any conflict of law provisions.

You agree that any legal action or proceeding relating to your access to or use of this Website shall be brought exclusively in the competent courts located in Kingston, Ontario, Canada, and you hereby irrevocably submit to the personal jurisdiction of such courts for such purposes.

12. Dispute Resolution

12.1 Good Faith Negotiation

In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Use, your use of the Website, or the services offered by (collectively, a "Dispute"), both parties agree to first attempt to resolve the matter through good-faith negotiation. You may contact us at the address below to initiate this process. Both parties shall have a period of thirty (30) days from the date of written notice of the Dispute to attempt resolution through direct negotiation.

12.2 Mediation

If the Dispute is not resolved through good-faith negotiation within the thirty (30) day period described above, the parties agree to submit the Dispute to non-binding mediation administered by a mutually agreed-upon mediator in Kingston, Ontario, Canada. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

12.3 Litigation

If mediation fails to resolve the Dispute, either party may pursue their rights and remedies through the competent courts of the Province of Ontario, subject to the governing law provisions set out in Section 11 of these Terms. Nothing in this Section shall prevent either party from seeking urgent or interim injunctive or equitable relief from a court of competent jurisdiction to protect its rights pending resolution of a Dispute.

12.4 Applicable Consumer Protection

Nothing in this dispute resolution process shall limit your rights under the Consumer Protection Act, 2002 (Ontario) or any other applicable consumer protection legislation in Canada. Statutory rights that cannot be waived by contract are preserved in full.

13. Severability

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable under applicable Canadian law, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

14. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and with respect to your use of the Website, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Website.

15. Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms of Use.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Use, or if you wish to initiate the dispute resolution process described in Section 12, please contact us using the information below:

  • Legal Entity:
  • Hotel Name: Navquorin Luxe Haven
  • Legal Address:
  • Website: navquorinluxehaven.com

We will make every effort to respond to your inquiry in a timely manner and in accordance with applicable Canadian law.